Returns and issues

Returns and issues

Need to arrange a return or report a problem with your order? Email us at info@zonlidoog.es with your order number and the affected product.

Before you send your request

Keep the product, its packaging and any documentation until we have reviewed your case. If the item arrived damaged or is not what you ordered, attach photos that show the issue.

Resolution

We will review every request in line with the terms of sale and your rights as a consumer. We will email you the next steps.