ZONLIDOOG customer service
WhatsApp: +34 930 49 48 20
WhatsApp messages only. We do not take phone calls.
Message us on WhatsApp · +34 930 49 48 20
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If you need help before or after your purchase, email us at info@zonlidoog.es or use the contact form on this page.
We are here to help
Choose the area that best matches your enquiry. Tapping its email address lets you write directly to the right team. The form on this page goes to General enquiries.
General enquiries
General questions or help finding the right team.
Support and issues
Returns, warranties and problems with a product.
Sales and business
Pre-purchase questions, quotes and trade requests.
Marketing and partnerships
Brand proposals and joint campaigns.
Affiliates
Applications and questions about the affiliate programme.
Billing
Invoices and billing details.
Shipping and delivery
Tracking, delays and delivery questions.
Human resources
Job applications and employment questions.
Press
Interviews, media and editorial requests.
Privacy and legal matters
Data protection, exercising your rights and legal questions.
If your message is about a purchase, include your order number and what you need. If you have already sent us that information, you can continue in the same thread.
Product questions
Tell us the product name and, where relevant, the species, size, weight or variant you have questions about. We will help you find the information available on the product page.
Orders, returns and issues
To locate an order, include the order number and the email address used for the purchase. For a return or issue, also tell us which product is affected and describe the problem. Never send passwords or full payment card details.
Legal information and terms
You can read our Legal notice, terms of sale, shipping policy, returns policy and privacy policy.